Version Française

Develop quality in the health,
social and medico-social field



Healthcare Quality and Safety Indicators


HAS works in conjunction with health professionals, users of the healthcare system and patients to develop health care quality and safety indicators (QSI). The indicators assess the process or the outcome of care. They are set up to be used by healthcare organisations as quality improvement tools.


QSIs developed for internal quality management by healthcare organisations are also used:

  • in the accreditation program of healthcare organisations;
  • for public reporting, on the website Scope Santé;
  • to help the reporting and steering of interventional policies at national and regional level;
  • as financial incentives for quality improvement programmes.


The validation criterions for process indicators are:

  • Clinical relevance
  • Feasibility
  • Ability to result in healthcare improvement
  • Metrologic qualities

> To learn more about the validation criterions for process indicators

In short, healthcare organisations submit requested data via a secure platform. In exchange, they have access to individual and comparative results. National results per indicator are published onto the HAS website and results per organization are published on Scope Sante.

Data sources: patient records or ad hoc surveys (for process indicators) and administrative databases (for outcome indicators). 

Indicator topics

Cross-functional indicators

  • Quality of the patient record - Applicable to medicine, surgery  and obstetrics; follow-up and rehabilitation care; home care hospitalization; and psychiatry
  • Quality of anaesthesia record
  • Multidisciplinary team meeting in oncology
  • Nosocomial infection dashboard
  • Satisfaction/Experience of patients hospitalised in medicine, surgery and obstetrics
  • Radiology report
  • Day surgery

Speciality indicators

  • Prevention and care of postpartum haemorragia
  • Initial care of stroke
  • In-hospital care of myocardial infarction
  • Care quality of chronic haemodialysis patients
  • Pre-operative care  for bariatric surgery in adults
  • Rate of deep vein thrombosis and pulmonary embolism after total hip or knee replacement (Patient Safety Indicator - PSI 12 modified)
Posted on Oct 27 2015